Return Policy

Updated: November 23, 2023

Thank you for choosing to shop at AbaCreativeDesigns. As a store specializing in digital products, we have designed our return policy to ensure your satisfaction with your purchase. Please take a moment to review our policy below:

REFUND ELIGIBILITY:

All sales of digital products are final once the download or access link has been provided. We do not offer refunds or exchanges for digital products except for specific circumstances outlined below.

EXCEPTIONS FOR REFUNDS:

Refunds may be considered if:

The purchased digital product is defective or corrupted, preventing proper use or access.
You accidentally purchased the same digital product more than once.

PROCESS FOR REFUNDS:

To request a refund for eligible cases, please contact our customer support team at info@abacreativedesigns.com within seven days of the purchase date. Please provide us with detailed information about the issue you encountered with the digital product so we can review it and better assist you.

RESOLUTION PROCESS:

Once we receive your request, our team will investigate the reported issue and verify eligibility for a refund based on our refund criteria. If approved, the refund will be processed using the original payment method within seven business days from the approval date.

Please note that refunds granted for digital products do not imply the transfer of copyright or usage rights. Refunded digital products must be deleted or removed from all devices or storage systems upon receiving the refund.

TECHNICAL SUPPORT:

We provide technical assistance for any issues related to accessing or using our digital products. If you have any questions or concerns, please do not hesitate to contact our customer support team for prompt assistance.

NOTE:

We reserve the right to decline refund requests not meeting the outlined eligibility criteria.

If you have any further inquiries or require assistance, please contact us at info@abacreativedesigns.com.